At Belong & Bloom, we are committed to providing high-quality, transformative spaces and resources.
Because of the nature of digital products and live containers, our refund policy is designed to be clear, fair, and in full compliance with UK Consumer Contracts Regulations.
Digital Products (Instant Downloads, Workbooks, Audios)
Due to the instant, accessible nature of our digital products, all sales are final.
Under UK law, consumers typically have a 14-day cooling-off period.
However, by choosing to access or download our digital content immediately upon purchase, you explicitly consent to the immediate delivery of the product and acknowledge that you waive your 14-day right to cancel.
Therefore, we do not offer refunds on digital downloads once access has been granted.
Online Workshops & Live Series (e.g., The MOVE Series)
When you secure your seat for a live workshop or series, you are reserving a limited space in a carefully curated container.
- The 14-Day Window: You have the right to cancel your registration and request a full refund within 14 days of your purchase date, provided the workshop has not yet taken place.
- Late Purchases & Delivered Services: If you purchase your ticket within 14 days of the live event, your right to a refund automatically expires the exact moment the workshop begins. We do not issue refunds for workshops that have already commenced or taken place, as the service has been fully delivered.
- Non-Attendance: If you secure a space but do not attend the live workshop, and you have not cancelled within your eligible 14-day window prior to the event, you will not receive a refund. Where applicable, event replays and pre-work materials will still be provided to you.
How to Request a Refund
If your purchase falls within the eligible 14-day cooling-off period for live events, please email info@belongbloom.com with your name and order receipt.
Eligible refunds will be processed to your original payment method within 5-10 business days.